Your privacy is important to us, and this policy will inform you of the information that FlowCore may collect from you, how it is used, and/or disclosed. By using our Website, https://www.flowcorewater.com/ you are acknowledging and accepting the practices and information described in this policy and on our Website.

Collecting Personal Information

When you visit our Website, we may collect personal and non-personal information such as: domain name, IP Address, type of Internet browser used, operating system, what brought you to our Website, which pages you visited, and the length of time you were on each page. We work with third parties, using cookies and other similar identifiers, to collect user data on our Website and elsewhere on the Internet for the purposes of tracking and advertising. Additionally, any information you willingly submit to us via our Website or otherwise will be collected. We may use this information to contact you in the future regarding specials, new products, services, or changes to this privacy policy.

Using Information

We may use the information we have collected primarily for our own internal purposes, including improving our products, services, Website, advertising, remarketing efforts, etc. However, we may also use your collected information to contact you to respond to inquiries or provide information about our services.

Protecting Information

FlowCore generally follows accepted industry standards when it comes to protecting the information you submit to us and that we gather, both during transmission and once we receive it. We use appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Web Browser Cookies

We may use “cookies” to enhance your experience on our Website. A cookie is a piece of data placed on your hard drive for record-keeping purposes by your web browser that may sometimes track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. We may also disclose your customer information with third parties in order to perform services on our behalf, and we will obtain consent for such sharing where it is legally required.

We will disclose personal information and/or an IP Address when required by law or in good-faith belief that such an action is necessary to: cooperate with an investigation of purported unlawful activity, protect the rights or property of our Website and related properties, or identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.

Please keep in mind that if you voluntarily submit your information in a public forum on our related to our Website—such as a comment section, discussion board, etc.—it may be collected and used by others, and we have no control of how third parties may use your publically accessible information.

Third-Party Websites

FlowCore Website may contain links to third-party websites, including links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Privacy Policy – SMS & Mobile Messaging

FlowCore Water Services (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information, including SMS and mobile messaging data.

How Consumer Data Is Collected

We collect consumer information that you voluntarily provide to us, including but not limited to your name, phone number, email address, and service request details. This information is collected when you submit a form on our website, request service, communicate with us via phone, text message, or email, or otherwise interact with FlowCore Water Services.

How Consumer Data Is Used

Consumer data is used for the following purposes:

• Responding to service requests

• Sending appointment confirmations, reminders, and updates

• Providing customer service and support

SMS Disclosure

VERY IMPORTANT
Consumers’ mobile information and SMS opt-in consent data will NOT be shared, sold, rented, or disclosed to any third parties for their marketing or promotional purposes.
This information is used solely by FlowCore Water Services to communicate directly with you.

How Consumer Data Is Protected

We take reasonable administrative, technical, and physical measures to protect consumer data from unauthorized access, disclosure, or misuse.

SMS Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. You may also contact us directly using the contact information below to opt out of data usage. Once you opt out, you will receive no further SMS messages unless you opt back in.

Contact Information

If you have questions about this Privacy Policy or our SMS practices, please contact us:

Company Name: FlowCore Water Services
Email: office@flowcorewater.com

SMS Terms & Conditions

By providing your mobile phone number and opting in, you agree to receive SMS messages from FlowCore Water Services.

Brand Name: FlowCore Water Services
Company Name: FlowCore Water Services

Types of Messages

Messages may include communications related to your request, appointment confirmations, service updates, and customer support messages.

Message Frequency

Message frequency may vary.

Message and Data Rates

Message and data rates may apply.

Customer Care

For assistance, reply HELP to any message or contact us at:
📧 office@flowcorewater.com

Opt-Out Instructions

You may opt out at any time by replying STOP. After opting out, you will receive no further messages from FlowCore Water Services.

Privacy Policy Changes

FlowCore may make changes to this privacy policy at our discretion. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. By using our Website, you acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Consent

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you would like to opt out of our tracking, you may do so here:

https://www.aboutads.info/choices/
https://www.networkadvertising.org/choices/

If you have questions about our privacy policy, please contact us.

Last updated: 10/28/2024